Contact Us
Got a question about one of our reviews, spotted something that's out of date, or want to flag a crypto casino we should take a closer look at? This page explains how to reach Crypto Casinos and what we can — and can't — help with.
What we can help with
Crypto Casinos is an independent research and comparison site covering crypto casinos for US players. We're not a casino ourselves, we don't process deposits or withdrawals, and we don't have access to any individual's player account. With that in mind, we're best placed to help with things like:
- Corrections — if a bonus figure, licensing detail, or supported coin listed on one of our pages looks out of date, tell us and we'll check it
- General questions about how we research and rank sites like Non Gamstop Casinos UK 2026 or other pages on the site
- Feedback on content, missing information, or topics you'd like us to cover
- Reports of broken links, technical issues, or anything that doesn't display correctly
What we can't help with
Because we don't operate any casino listed on this site, we're not able to resolve account issues, disputed withdrawals, bonus disputes, or verification problems. Those need to go directly to the operator in question — most of the sites we cover, including LuckyRollers, BetPanda and CoinCasino, run their own live chat or support ticket system for exactly this. We also can't offer legal, tax, or financial advice: if you're unsure how gambling winnings or crypto gains are taxed, a qualified tax professional is the right person to ask, not a comparison site.
Before you reach out, check these first
A lot of common questions are already answered elsewhere on the site, so it's worth a quick look before you get in touch:
- Our About Us page explains who we are, how Crypto Casinos makes money, and how our editorial ratings work
- Our Responsible Gambling page covers tools for managing your play, plus support resources including the National Problem Gambling Helpline at 1-800-GAMBLER
- Our Terms and Conditions page sets out the rules for using this site
A note on what this site is — and isn't
Crypto Casinos publishes reviews and rankings of offshore crypto casinos. These operators are typically licensed in jurisdictions like Curaçao or Anjouan, not by any US regulator, and playing at them sits in a legal grey area for US residents rather than being clearly regulated or clearly prohibited. Availability can vary by state, and it's on each reader to check their own state's laws before signing up anywhere. If your enquiry is about whether a specific site is available where you live, the operator's own terms page — checked against your state's current rules — is a more reliable source than we can be by email.
We may earn a commission if you sign up with a casino through a link on this site. That relationship never affects how a site is rated, and it has no bearing on how we respond to a message — commercial partners get the same scrutiny as everyone else.
Responsible gambling comes first
If your message touches on struggling to control your gambling, chasing losses, or spending more than you can afford, please don't wait on a reply from us — contact the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support, and see our Responsible Gambling page for further tools. Offshore crypto casinos generally don't offer the same self-exclusion or player-protection tools as state-regulated operators, so building your own limits matters more when playing on these sites.
Who this site is for
Every casino reviewed on Crypto Casinos requires players to meet a minimum age — 18 or 21 depending on the operator and applicable state rules — and none of our content is intended for anyone under that threshold. If you're contacting us on behalf of a minor's account or a question involving underage access, we're unable to assist and would encourage speaking with the operator's support team directly, who can act on account-level concerns.
What happens after you get in touch
We read every message that comes in. Corrections and factual reports are the quickest to action since they usually just need a check against the operator's current terms. Broader feedback and content suggestions get folded into how we plan future updates and reviews. We can't promise a reply to every message, particularly ones asking for legal, tax or account-specific help — but on anything within our remit, we'll do what we can to follow up.